top of page
Search

Why Intangibility is the Most Important Asset

In the past month, I have been fortunate enough to speak at two different leadership conferences around Western Pennsylvania about my work with The Smile Project, and while I love inspirational writing and speaking, I found the actual explanation of said work to be very difficult.

When I completed that senior research project for my university, as I have alluded to in many blogs, I thought I would also come out of the semester with a fool proof business plan and ideal life trajectory. Obviously, that didn’t happen.

As part of those aforementioned speeches, I found myself reading:

“The other problem though, as I started to say earlier is the idea of picking one thing. Like, TOMS is brilliant! It’s so simple and effective and tangible. I buy a pair of shoes; they donate a pair of shoes. Done. You know your shoes gave a poor child a pair of shoes. It’s an incredibly brilliant business model and I wish I could, to some degree follow it. But like I said, I get stuck.

I was discussing all this with a friend who has become my go-to for business advice when I realized that maybe I didn’t exactly need a plan right now.

When people ask me to explain The Smile Project, I still find myself stuttering, despite having spent years working on it, writing about it, and speaking for it. I struggle to explain it because it lacks tangibility.”

In my presentation, I then went on to highlight some of my more tangible accomplishments since I posted my first “Happiness is” four years ago. I talked about the merchandise sales and the donations to charity. I mentioned hosting a Joy Week to kick off Year Four and I showed pictures of the giant paintable rock on my campus that we had transformed into a smiley face for Day 1000. I talked about some of my favorite marketing campaigns and focused on where I want to see things go in the future.

But then I included something else—my biggest highlight:

IMPACT

I’ve always struggled to explain The Smile Project, especially in its current transitionary form, because you can’t hold onto my main export: a feeling.

Artists leave murals and architects, buildings. But what I want to do, what I hope I do, is leave invisible sparks on the soul.

To understand a human and connect on a deep emotional level…to give them the courage they need to carry on. That is the art form of inspiration…and I’m happy to say that is The Smile Project.

bottom of page